Shipping policy
At Fancier, we work with trusted brand partners to fulfill and ship selected products. Some items sold on our store are fulfilled directly by our partner brands through Shopify Collective.
Order Processing and Fulfillment
After you place an order, your order details are sent to the appropriate brand partner for fulfillment. Processing times may vary depending on the brand partner, product availability, order volume, and carrier pickup times.
Most orders are typically processed and shipped within 1–3 business days.
Estimated Delivery Time
Once an order has shipped, delivery typically takes 3–5 business days for most U.S. orders.
Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and the specific brand partner fulfilling the item.
Tracking Information
When your order ships, we will provide a tracking number by email when tracking is available. You can use this tracking number to follow the delivery status of your package.
If your order includes products from different brand partners, your items may ship separately and may arrive in separate packages with different tracking numbers.
Shipping Partners
Because some products are shipped directly by our partner brands, shipping methods, carrier selection, packaging, and dispatch times may vary by brand.
Fancier remains your point of contact for customer support. If you have questions about your order, tracking, shipping status, or delivery, please contact us and we will assist you.
Shipping Destinations
We currently ship to the United States and selected international destinations available at checkout.
If your country or region is not available at checkout, we may not currently ship to your location.
Shipping Rates
Shipping rates, if applicable, are calculated and displayed at checkout before payment is completed. Rates may vary depending on your shipping address, order value, product type, and available shipping options.
Incorrect Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at [support@befancier.com]. We will try to help, but we cannot guarantee that an address can be changed after an order has been submitted to the brand partner or shipped.
Fancier is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
Once a package is marked as delivered by the carrier, Fancier is not responsible for lost or stolen packages.
If your tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier first. You may also contact us, and we will assist where possible.
If your package is significantly delayed, please contact us so we can help review the tracking information and coordinate with the brand partner when necessary.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges may apply. These charges are the responsibility of the customer unless clearly stated otherwise at checkout.
Fancier is not responsible for customs delays or additional charges required by your country or region.
Contact Us
For shipping questions, tracking help, or order support, please contact:
Fancier Customer Support
Email: support@befancier.com
Website: https://befancier.com